Visualizing Success:

Initial Situation: The company sought to improve visibility of production goals, optimize task management, and foster a culture of continuous improvement across all areas.

Problem: The lack of visual tools to monitor production progress in real-time hindered decision-making and the identification of bottlenecks.

Project Objective: Implement visual management boards in production lines and customer service areas to improve visibility of goals, optimize processes, and increase efficiency.

Solution Implemented:

• Design and Implementation of Visual Boards: Visual boards were designed and placed in strategic locations on production lines, displaying key information such as production targets, actual progress, key performance indicators (KPIs), and any deviations.

• Utilization of Kanban Methodology: A Kanban board was implemented in the customer service area to visualize workflow, identify bottlenecks, and improve task management.

• Employee Training: Employees were trained on the use of the boards and the importance of keeping them updated.

Results Obtained:

• Increased Visibility of Goals: Employees had a clear understanding of production targets and could monitor their progress in real-time.

• Improved Decision Making: Boards allowed for quick identification of deviations and corrective actions to keep production on track.

• Increased Efficiency: Visualizing workflow in the customer service area optimized task allocation and reduced response times.

• Fostered a Culture of Continuous Improvement: Boards became a tool for identifying improvement opportunities and promoting collaboration among teams.

Lessons Learned:

• Customization: It is important to adapt the boards to the specific needs of each area and process.

• Constant Updates: Boards must be kept up-to-date with accurate and relevant information.

• Team Involvement: Active employee participation is key to the successful implementation of boards.